Services

Here we see an array of minor illness such as:

•   Persistent coughs
•   Severe sore throats
•   Rashes
•   Infections
•   Sudden worsening of long term conditions

Unfortunately, we cannot help with:

•   Injuries that may require X-Ray
•   Long standing medical conditions that are managed by your own GP.
•   Sick Notes/Fit For Work Notes.
•   Dental Problems – we can only provide pain relief not antibiotics.
•   Repeat Prescriptions – Emergency short supply only.
•   Blood tests or results

The Wellbeing service Hub is here to support and empower our community to address life’s challenges and meet their own wellbeing goals. The Wellness Nurse and the Patient Advisor work collaboratively with our patients and clinical staff to ensure person-centered, compassionate care is provided to all patients.

Meet the team

Clinical Services Manager

James Beer

Service Manager

Carly Woodward

Wellbeing Nurse

Robert Dickinson

What to expect

Our specialist urgent care team is here when you need help, advice and treatment for most common injuries and illnesses that are urgent but not life-threatening.

Check In – You will be asked to provide our patient navigators with information about yourself and your reason for attendance. Once completed, just take a seat and wait for your name to be called.

Assessment – You will be seen by one of our clinicians who will assess the urgency of your illness or injury. If you do not require treatment you may be given self-care advice or redirected to a more appropriate service.

Treatment – If you do require treatment you will be seen by one of our clinicians. The speed at which you will be seen, will depend on your urgent care needs.

Outcome – When you are ready to leave, you may be provided with self-care information and aftercare advice. We encourage all patients to tell us about their experience so please speak to any staff member if you wish to provide feedback.