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We know that things can sometimes be frustrating, but we ask that you act with respect towards all of our team members. We have a zero-tolerance approach to aggressive and abusive behaviour, and you may be asked to leave our premises or reported to the police.

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Our Surgery

Opening hours

Monday 08:00 – 12:30. 13:30 – 18:30
Tuesday 08:00 – 12:30. 13:30 – 18:30
Wednesday 08:00 – 12:30. 13:30 – 18:30
Thursday 08:00 – 12:30. 13:30 – 18:30
Friday 08:00 – 12:30. 13:30 – 18:30

Contact Us


Charlotte Keel Med Practice
Seymour Road,


0117 902 7145

Out of hours


Welcome to the Charlotte Keel Medical Practice

Our practice is at the vibrant & colourful heart of Bristol’s inner city, serving a population from all corners of the world and from all walks of life.

Our largest ethnic minority groups come from the Caribbean, the Asian subcontinent and Somalia and we increasingly we see people from a huge range of countries.

We serve patients who may be homeless, struggling with alcohol or drugs, and seeking help to begin piecing life together; at the other end of the spectrum we serve patients who are settled, doing well in life, and who seek help to ensure they remain in the very best of health.

As a practice, we believe passionately in responding to all of our patients’ cultural & social agendas. We work closely with a broad & enthusiastic team to help us to do this. As well as the usual range of primary health care team members we have interpreters, drug project liaison workers, counsellors, welfare benefits advisers and many other members in the wider team here.

We are a forward-looking practice, in a purpose built health centre and now serve a patient population of over 17,000 people.   Since 1 April 2018, the practice has been managed by BrisDoc Healthcare Services.

We have a vision of maintaining the personal approach to our patients, while benefiting from the opportunities available to a larger practice which is part of group including GP practices and other healthcare providers.

Book appointment with GP

This practice now offers a video GP service as part of our NHS services to all our patients.

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Quick online repeat prescriptions

You can order repeat prescriptions online now. Ordering online is quicker and easier than going to your doctor.

Order prescription


services here

Meet the team

Dr Kathy Brook

Dr Lauren Cooper-Jones

Dr Shaba Nabi


What to expect

Please click on the button below to find out what to expect at Neath Hill Medical

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We are always looking for ways to improve, to submit any feedback please click here. Or you can join our Patient participation groups (PPG) are a vital part of how we engage with our patients. If you would like more information on how to join our PPG please click here.

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